Privacy Policy

Dimal Cleaning Services ("Dimal," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request services, communicate with us, or otherwise interact with our business.

This Privacy Policy applies to customers, website visitors, prospective clients, and anyone who interacts with Dimal Cleaning Services.

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INFORMATION WE COLLECT

Personal Information

Personal Information is information that identifies or can reasonably be linked to you, including:

• Name

• Email address

• Phone number

• Home or business address

• Service location

• Payment-related information (processed securely by third-party providers)

• Any other information you voluntarily provide to us

Other / Technical Information

We may also collect non-identifying or technical information, such as:

• IP address or domain name

• Browser type and version

• Operating system

• Device type and identifiers

• Pages viewed, visit dates and times, and referral URLs

• Language preferences and usage data

When combined with Personal Information, this data may indirectly identify you.

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HOW WE COLLECT INFORMATION

Information You Provide

You may provide information when you:

• Request an estimate or quote

• Schedule or manage cleaning services

• Contact us via website forms, phone, email, or SMS

• Subscribe to promotions or updates

• Apply for employment

Certain information is required to fulfill your request; other information is optional.

Information Collected Automatically

When you visit our website, our systems may automatically collect technical and usage information through cookies, browser storage, or similar technologies.

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HOW WE USE INFORMATION WE COLLECT

We do not sell your Personal Information. We use collected information only for legitimate business purposes, including to:

• Provide, schedule, and manage cleaning services

• Respond to inquiries and customer requests

• Process payments and transactions

• Send service-related or administrative communications

• Improve our website, services, and customer experience

• Analyze site traffic, trends, and performance

• Send marketing emails or SMS messages only if you opt in

• Process employment applications

• Comply with legal obligations and protect our rights

You may unsubscribe from marketing emails at any time using the provided link and opt out of SMS messages by replying "STOP."

We may use aggregated or de-identified information for analytics, reporting, and business improvement.

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HOW WE SHARE INFORMATION

We may share information only as follows:

Service Providers: With trusted vendors and contractors who assist with operations such as scheduling, payment processing, website hosting, and communications. These parties are required to safeguard your information.

Legal Compliance: When required by law, court order, or to protect against fraud, security threats, or legal liability.

Business Transfers: In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction, subject to legal protections.

We do not share phone numbers or Personal Information with third parties for their independent marketing purposes.

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COOKIES & TRACKING TECHNOLOGIES

We may use cookies, web beacons, pixels, local storage, and similar technologies to:

• Recognize returning visitors

• Remember preferences and settings

• Improve website functionality and performance

• Analyze traffic patterns and user behavior

• Enhance security and user experience

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of the website.

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DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no data transmission or storage system can be guaranteed to be completely secure. By using our website or services, you acknowledge and accept this risk.

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YOUR RIGHTS: ACCESS, CORRECTION & DELETION

You may request access to, correction of, or deletion of the Personal Information we maintain about you, subject to applicable legal requirements and legitimate business needs.

To submit a request regarding your Personal Information, please contact us using the information below.

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CHILDREN'S PRIVACY

Our website and services are not intended for children under age 13. We do not knowingly collect Personal Information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will promptly delete such information.

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THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We have no control over and are not responsible for the privacy practices or content of those third-party sites. If you follow external links, we encourage you to review their privacy policies before providing personal information.

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CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time. When we do, we will post the updated version on this page and revise the Effective Date. Your continued use of our website after changes are published constitutes acceptance of the revised Privacy Notice.

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CONTACT US

If you have any questions, requests, or concerns about this Privacy Notice or our data practices, please contact:

Dimal Cleaning Services

Email: cleaning@dimalservices.com